Résumé

Experience

Software Developer 4/18/2011

Working on a very extensive implementation and customization Microsoft Dynamics CRM 4.0.

Community Action Project of Tulsa County

Database Analyst/Programmer 6/21/07 – 4/15/2011

Prior to my current position I’ve held the following: Help Desk I, Network Analyst I, Senior Network Analyst. Here are some of my responsibilities and a few notable accomplishments.

Development

• Designed and maintain a SharePoint/InfoPath 2007 based purchasing system that tracks purchase request from start to finish and handles automatic approval routing, attachments and version history/control. This system replaced a paper process and has handled 377+ orders a month.
• Designed and maintain a SharePoint/InfoPath 2007 based Personnel Change Form which is a complete business process implementation with approval routing, tasks and HR database and Active Directory integration.
• Developed a SharePoint based self-service Learning Management System to handle employee enrollment, transcripts and talent tracking.
• Integrated a JavaScript charting library with our employee database to create a self maintaining Organization Chart.

Network Administration

• IT administrator for a VITA program. 70+ workstations at 7 locations with 17,500 tax returns per season.
• Customized/deployed/maintain our SharePoint 2007 intranet. 500+ users.
• General Windows Domain administration.

TekSystems

Tech 1 Contractor 8/10/06 – 6/21/07

• Worked on contract with my current employer as a help desk tech 12/11/06 – 6/21/09. Many of these task merge with the position listed above.
  • Added/Removed/Edited users in the AD as necessary.
  • Administered the EskerFax and ESI phone system.
  • Managed Symantec BackupExec backups.
  • Monitored/updated Symantec Antivirus and remove persistent viruses.
  • Upgrade/Deploy/Troubleshoot ADP, Taxwise, Mas90 and others.
  • Remotely and personally assisted with helpdesk tickets.
  • Maintained software installation points and Symantec Ghost images so that they are always up to date.

• On various contract jobs: Deployed Cisco routers for BlackBox. Performed data migration. Deployed 30+ PC SP2 upgrade. IT inventory control. Pulling/terminating CAT5/6 cable.

Tulsa Society for Prevention of Cruelty to Animals

Volunteering Network Administrator 8/7/06 – 2/15/07

• Restructured the ad-hoc workgroup to a Win2K Server domain and configured folder security to allow access to only the data relevant to the user’s work.
• Optimized the network by replacing damaged cables and removing spyware and unnecessary programs

Affordable Geeks

PC and Laptop Technician 7/21/05 – 8/4/06

• Upgrading, diagnosis and repair on desktop and laptop PCs. Lead technician for repairing laptop hardware.
• Recovered corrupt data and operating systems. Recovered deleted data and resolved many software problems such as spyware and hijacked browsers.
• Designed and built custom PCs from gaming machines to small business servers.
• On call technician for several clients to troubleshoot their network, IP printers, file sharing and any general issues.

Notable Skills

• Program batch files, VBScript, C#, HTML, CSS. Familiar with C++/Java.
• Troubleshoot/repair any Desktop/Laptop/Server hardware.
• Repair virus/spyware/root kit infections.
• Expert in Windows 98->7. Deploying and Support MS Server 2000->2008. Know and support dozens of common business programs including QuickBooks, MS Office Suite, InfoPath and SharePoint Server.
• Can run and terminate Ethernet cable, plan/implement wired/wireless networks.
• Speak, read and write in Russian fluently.

Education

OSU Tulsa – Pursuing B.S. in Computer Science – junior.

Related college courses: C language, Advanced C++, Data Structures and Algorithm Analysis, Computer Systems, Network+, W2k Server/Client, PhotoShop.

Microsoft courses: SharePoint 2007, SharePoint Designer, SQL Server 2008, SQL Server 2008 Integration Services, MS Infopath 2007